Last updated: January 07, 2026
Welcome to our website. By accessing or using our website, services, or any related content, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
Services
We are a full service digital marketing agency offering services that may include, but are not limited to, digital strategy, search engine optimization, pay per click advertising, social media marketing, content creation, website optimization, analytics, and consulting. All services are provided based on agreed scopes, timelines, and deliverables outlined in proposals, contracts, or written communication.
Use of Website
You agree to use our website for lawful purposes only. You must not use this website in any way that could damage, disable, overburden, or impair the site or interfere with any other user’s access. Unauthorized attempts to access restricted areas, systems, or data are prohibited.
Onboarding and Forms
When you complete any onboarding form, free audit form, contact form, or similar submission on our website, you agree to provide accurate and truthful information. Information submitted is used to assess your needs, communicate with you, and deliver requested services. Submitting a form does not create a client relationship until services are formally agreed to in writing.
Client Responsibilities
Clients agree to provide all necessary access, content, approvals, and feedback required for project execution on time. Delays in providing required materials or approvals may affect timelines and outcomes, and we are not responsible for delays caused by the client.
Payment and Fees
All fees, payment schedules, and billing terms will be clearly outlined in a proposal, invoice, or service agreement. Payments must be made according to the agreed terms. Late payments may result in paused services, delayed deliverables, or termination of services. Fees paid are non-refundable unless otherwise stated in writing. All fees are exclusive of applicable taxes unless otherwise stated.
Retainers and Subscriptions
Monthly retainers and subscription-based services are billed in advance and renew automatically unless canceled in writing according to the cancellation terms. Retainer fees cover time, expertise, and resource allocation and are not based on guaranteed outcomes.
Ad Spend and Third-Party Costs
Advertising budgets, media spend, software fees, and third-party platform costs are separate from our service fees unless otherwise stated. Clients are fully responsible for ad spend and third-party charges. We do not mark up ad spend and are not responsible for losses resulting from platform performance, policy changes, account suspensions, or algorithm updates.
Intellectual Property
Unless otherwise agreed, all original materials, strategies, designs, content, and deliverables created by us remain our intellectual property until full payment has been received. Upon full payment, clients are granted a non-exclusive license to use the deliverables for their intended business purposes. We reserve the right to display completed work in our portfolio, website, or marketing materials unless otherwise agreed in writing.
Refund Policy
All payments made for services are non refundable unless explicitly stated otherwise in writing. Due to the nature of digital marketing services, time, strategy, and resources are allocated immediately upon payment. Refunds will not be issued for completed work, partially completed work, active retainers, or dissatisfaction with results.
Cancellation and Termination
Either party may terminate services by providing written notice as outlined in the service agreement. For monthly retainers or subscriptions, cancellation requests must be made before the next billing cycle. Upon termination, all outstanding fees become immediately due, and access to services or deliverables may be suspended. No refunds will be issued for unused time or services within a billing period. Upon termination, all outstanding fees become immediately due.
Third Party Platforms
We may manage or advise on third-party platforms such as Google, Meta, LinkedIn, or other advertising and analytics tools. We are not responsible for changes, outages, suspensions, policy updates, or performance issues caused by these third-party platforms. Clients are responsible for complying with the terms and policies of all third-party services.
Performance Disclaimer
While we apply industry best practices and proven strategies, we do not guarantee specific results, including rankings, traffic, leads, or revenue. Digital marketing outcomes depend on many factors beyond our control, including market conditions, competition, algorithms, and client participation.
Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement unless disclosure is required by law or permitted in writing. This obligation survives termination of services.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by the client for the services giving rise to the claim.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Continued use of our website or services after changes constitutes acceptance of the revised terms.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which our business operates, without regard to conflict of law principles.
Contact Information
If you have any questions about these Terms of Service, please contact us through the information provided on our website.